FAQ - Frequently asked questions
Frequently Asked Questions – Savanna Family Gadgets
📦 How long does delivery take?
Most customers receive their orders within 7–12 days.
Outlying areas may take 10–15 days.
🔍 How do I track my order?
Once your parcel is shipped, you’ll receive a tracking number via email or SMS.
🇿🇦 Do you deliver everywhere in South Africa?
Yes! We deliver nationwide.
🔁 Can I return an item?
Yes — within 7 days if unused and in original packaging.
Some hygiene products are non-returnable.
❗ What if my item is faulty?
Email us within 7 days with photos or a video, and we will assist with:
• A replacement OR
• A refund
📬 How can I contact you?
support@savannafamilygadgets.com
We reply within 24 hours (weekdays).